Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C E

C E

August 1, 2025

5  out of  5
rating by C E
"Awesome staff the real Og’s of state farm. I absolutely love “Josh Ross State Farm” his staff is beyond helpful. Are you in the market for insurance, Affordable rates or great bundle deal? Look no further call or stop by today. Ask for any customer service rep at the local office. Everyone will make you feel welcome and pleased to know that you have the best insurance. I like to call them Josh Ross State Farm Home of the great. 😊 Get insured today!"
We responded:
"Thank you so much for the kind review! Just what we needed to hear this Friday! Thank you for trusting us!"
Profile photo of A&A Motorsports NC

A&A Motorsports NC

July 30, 2025

5  out of  5
rating by A&A Motorsports NC
"Josh is an amazing person to work with. Very honest and understanding. Highly recommend his service and company. Thanks for all Josh!"
We responded:
"Thanks so much!! "
Profile photo of Jamond Harding

Jamond Harding

July 23, 2025

5  out of  5
rating by Jamond Harding
"I had a great experience working with Josh Ross at State Farm. Joshua was very knowledgeable, easy to work with, and took the time to understand my needs. He was able to provide me with better coverage than my previous insurance agent—and at a lower cost. Highly recommend!"
We responded:
"Thanks a lot Jamond! I really appreciate you taking the time to share your experience. It’s been a pleasure working with you and I’m glad we were able to find better coverage at a better price. "
Profile photo of Cassia Keis

Cassia Keis

July 22, 2025

5  out of  5
rating by Cassia Keis
"Josh is one of those people that really does have such a genuinely kind presence - you can tell he really cares and isn’t just trying to sell. Josh has also provided insurance policies to many friends of mine that have stayed with him for years and something I admire is how much they say they can call on him for any questions or urgent matters - I never hear about genuinely great ongoing/long-term customer support with other insurance agencies but I hear it all the time for Josh & his team! Highly recommend!"
We responded:
"Thanks so much Cassie! Your kind words truly mean the world to me and my team. I’m grateful for your support and for trusting us to take care of your friends and their insurance needs."
Profile photo of Kenneth Griffith

Kenneth Griffith

July 22, 2025

5  out of  5
rating by Kenneth Griffith
"Easy, efficient, and friendly"
We responded:
"Thanks so much Kenneth!"
Profile photo of Monica Arteaga

Monica Arteaga

July 10, 2025

5  out of  5
rating by Monica Arteaga
"Great service. Always replies right away and has resolved any issues I’ve had in a very short time. Highly recommend!"
We responded:
"Monica, thank you for the wonderful review! I am happy we are able to help resolve any issues that arise in a timely manner! "
Profile photo of Ciera Addison

Ciera Addison

July 7, 2025

5  out of  5
rating by Ciera Addison
"Excellent far as customer service and getting you the necessary information needed."
We responded:
"Thank you Ciera! It was great speaking with you!"
Profile photo of Debora Christianson

Debora Christianson

July 3, 2025

5  out of  5
rating by Debora Christianson
"Great staff friendly, knowledgeable employees, and quoted me the best price on the coverage needed for life insurance. Thank you."
We responded:
"Thanks Debora!"
Profile photo of Michaela Howard

Michaela Howard

July 3, 2025

5  out of  5
rating by Michaela Howard
"Had a great experience here, Nicole was very professional ! Please give her a raise!"
We responded:
"Thank you Michaela!"
Profile photo of Ashley B

Ashley B

July 2, 2025

5  out of  5
rating by Ashley B
"They get what I need done ASAP. I usually don’t like calling companies! But I’ve always had great experiences with them! Keep up the good work!"
We responded:
"Thanks so much Ashley! It’s a pleasure serving you! We’re glad you’ve had a great experience."
Profile photo of Donald Rollack

Donald Rollack

July 2, 2025

5  out of  5
rating by Donald Rollack
"Been a client for 3 years!"
We responded:
"Thank you Donald!"
Profile photo of Brian Bourgeois

Brian Bourgeois

July 1, 2025

5  out of  5
rating by Brian Bourgeois
"Great place to get coverage! The staff is always kind and helpful. They’ve quickly answered my questions every time I’ve called. Nichole was a big help today. I would definitely recommend them for renter’s insurance."
We responded:
"Thanks so much for your review!"
Profile photo of Ryan Dumas

Ryan Dumas

July 1, 2025

5  out of  5
rating by Ryan Dumas
"I’ve been with Josh Ross for a couple years now and they have been excellent with everything that I’ve needed even down to customer satisfaction it’s A1 I highly recommend anyone reaching out to them"
We responded:
"It's been a pleasure working with you Ryan. Thanks so much for your review. I'm glad you've had a good experience with us."
Profile photo of Elizabeth Patton

Elizabeth Patton

May 21, 2025

5  out of  5
rating by Elizabeth Patton
"I was transferred to this agency when my agent retired. I was very hesitant about building a new relationship but Mason did a superb job in handling all of my requests and explaining everything. Best experience!"
We responded:
"Thank you so much for the kind review! It’s our pleasure to have you on board! We look forward to working with you for a long time! "
Profile photo of Andre Goodson

Andre Goodson

May 20, 2025

4  out of  5
rating by Andre Goodson
"Excellent far as explaining and getting you the necessary information needed.Assistance is always punctual and understandable."
We responded:
"Thanks so much Andre. We hope to earn 5 stars in the near future! 😊 "
Profile photo of Diavian Fields (Dia)

Diavian Fields (Dia)

May 12, 2025

5  out of  5
rating by Diavian Fields (Dia)
"Riah was great helping me find new insurance at a better rate! She was very helpful, quick and made sure I had all the discounts."
We responded:
"Thank you for the great review! We're so glad Riah was able to help you find a better rate and ensure you received all the available discounts. We appreciate your trust and are happy to have you with us! 😊"
Profile photo of Demetra Moyer

Demetra Moyer

April 25, 2025

5  out of  5
rating by Demetra Moyer
"Grest service"
We responded:
"Thank you Demetra!"
Profile photo of Cindy Kirk

Cindy Kirk

April 25, 2025

5  out of  5
rating by Cindy Kirk
"State Farm is fantastic!!! My agent (Josh) is so understanding and helpful! They always work with me if I need anything! HIGHLY RECOMMEND!!!!!!!"
We responded:
"Thank you so much for the kind review Cindy! It’s a pleasure being your agent."
Profile photo of Ahmod Austin

Ahmod Austin

April 24, 2025

5  out of  5
rating by Ahmod Austin
"Nicole she nice and did a very nice job helping me out"
We responded:
"Thanks so much Ahmod!"
Profile photo of Ezri ILOVEKEVIN

Ezri ILOVEKEVIN

April 24, 2025

5  out of  5
rating by Ezri ILOVEKEVIN
"Nicole was so helpful !"
We responded:
"Thank you!"
Profile photo of Saint Shealey

Saint Shealey

April 23, 2025

5  out of  5
rating by Saint Shealey
"A great team of Agents. They help Navigate me Through getting insurance!"
We responded:
"It’s been a pleasure work with you Mr. Shealey! Thank you!"
Profile photo of Rachel Cullen

Rachel Cullen

April 16, 2025

5  out of  5
rating by Rachel Cullen
"Josh and his team are extremely knowledgeable. My experience has been so positive!"
We responded:
"Thank you Rachel! It’s been a pleasure!"
Profile photo of Tasha

Tasha

April 11, 2025

5  out of  5
rating by Tasha
"Josh and Mason are absolutely the BEST!! They really simplify, and break down policies for you to understand so you know exactly what you're paying for. Highly recommend!!!!"
We responded:
"Thanks so much Tasha! Happy to have you on board."
Profile photo of Sam Flanders

Sam Flanders

April 8, 2025

5  out of  5
rating by Sam Flanders
"Honest, genuine office. Worked with me to get my premiums as low as I can, and helped cut out unnecessary costs"
We responded:
"Thanks so much Sam. It’s a pleasure being your agent."
Profile photo of Kevin B.

Kevin B.

April 2, 2025

5  out of  5
rating by Kevin B.
"Josh Ross is very knowledgeable and ensures that as a customer you’re receiving the best service."
We responded:
"Thank you Kevin! It’s a pleasure being your agent."