State Farm® Insurance Agent Josh Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Josh Loftin
July 30, 2026
"Nicole was fantastic to work with! She was friendly, knowledgeable, and made the entire process quick and easy. She answered all of my questions and made sure I felt confident every step of the way. I highly recommend Nicole for her professionalism and excellent customer service!"
"Thank you so much for your kind review, Josh! If you need insurance assistance, we are just an email or call away! - Josh Ross, your State Farm Agent "
Karah McLeod
July 30, 2026
"Nicole was absolutely amazing to work with! She was professional, knowledgeable, and took the time to explain everything clearly without making me feel rushed. She made the entire process smooth and stress-free, answered all of my questions, and genuinely cared about finding the best solution for my needs. Her communication was excellent from start to finish, and I always felt like I was in great hands. I highly recommend Nicole to anyone looking for someone who is trustworthy, responsive, and truly goes above and beyond. Thank you for such an outstanding experience!"
"Thanks so much for the amazing review, Karah! We really appreciate your support here in Charlotte. Just reach out anytime if you need us - we’re here for you. "
tami wilkinson
July 21, 2026
"Josh is on point! He really knows his insurance. Always a pleasure to work with! Thanks again"
"Thank you so much for the 5-star rating, tami! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Josh Ross "
Shawn Miller
July 21, 2026
"We had Josh do a complete review of our vehicles and properties and discovered that our current insurance carrier did not have our rental property set up correctly. Josh was also able to save us a significant amount of money by bundling everything with State Farm. I highly recommend you reach out to Josh and let him do a review of your current insurance."
"Thank you so much for the 5-star rating, Shawn! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Josh Ross "
Daniel Little II
July 21, 2026
"I’m in the transition process moving from TX to NC. Justin was such a godsend in terms of knowledge, approachability, and good humor. It’s easy to feel lost in the “legalese” of the changes when moving from one state to another, but Justin made it simple and straightforward. Thank you for the good humor and for the clear and concise information!!"
"Hi Daniel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Josh Ross’s team. Please reach out to us if any questions come up! - Josh Ross’s Insurance Team "
Joann Bellamy
July 14, 2026
"Excellent customer service & very informative! My initial contact with the office manager Mason was a great experience, he thoroughly went over everything with my insurance. Recently I received a follow-up call from the agency owner and he did a review. I highly recommend!"
"Thanks so much for the amazing review, Joann! We really appreciate your support here in Charlotte. Just reach out anytime if you need us - we’re here for you. "
Jonathan Vandenberg
July 13, 2026
"The team is awesome and very responsive! Nicole did an amazing of job of responding to my emails and calls and getting me exactly what I needed for my insurance plan and proof of insurance quickly! Would highly recommend!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Josh Ross’s Team. "
Ali Eltakkale
July 13, 2026
"Josh is very professional and respectful. He has been a breeze to work with on our insurance. We currently have 4 properties and 4 cars insured with State Farm and he took care of us well on all policies, but most importantly he is there after the fact in case we need him. I highly recommend working with him."
"We appreciate your review, Ali. We are so happy that you had such a wonderful experience with State Farm Agent Josh Ross’s Team here in Charlotte ! "
Carlyn Legg
July 10, 2026
"Josh is clear, helpful, and got us covered on both our cars, our personal home and investment properties. He knows what he’s doing and is THE GUY. Even better than “Jake from Statefarm”"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
You juoh
June 29, 2026
"They are the nicest people, got me an amazing rate, and they are experienced in their job! Especially the one who serviced me, her name was nicole."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Josh Ross’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Charlotte ."
Camil Miller
June 29, 2026
"Nicole was the best and nicest person I've ever dealt with for costumer service, 10/10 would recommend her!"
"Thank you for your kind review of State Farm Agent Josh Ross’s Team. We appreciate it!"
fishlick
June 29, 2026
"Nicole is so helpful!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Tiffine Love
June 22, 2026
"Justin was patient and really helped me with my homeowner’s insurance for my new home. I've enjoyed being with state farm with my renters and and car insurance glad that I was able to stay with them for this new journey."
"Wow, thank you for the 5-star review, Tiffine! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Dulce Williams
June 12, 2026
"Justin provided excellent service—he was fast, friendly, and efficient from start to finish. He was very patient, answered all my questions, and made sure I never felt rushed while making my decision. I am extremely satisfied and would highly recommend him."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Drew Blue
June 9, 2026
"Working with Justin was a pleasure. He was friendly, attentive, and always willing to answer my questions. I felt confident that he had my best interests in mind and helped me find the right coverage for my needs. Highly recommend! Thank you"
"We appreciate your review, Drew. We are so happy that you had such a wonderful experience with State Farm Agent Josh Ross’s Team here in Charlotte ! "
JORGE ELIECER PAEZ CABRERA
June 9, 2026
"Excelente asesor y persona buen servicio"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Sanjay M
June 8, 2026
"I would like to recognize Nicole for her exceptional assistance in helping me set up my renter's insurance. She took the time to understand my needs, clearly explained the available options, and guided me through the entire process. Thanks to her knowledge and dedication, I was able to secure the best coverage plan at a competitive rate. Nicole was professional, responsive, and made what could have been a complicated process simple and stress-free. I truly appreciate her support and outstanding customer service."
"Thanks so much for the fantastic rating, Sanjay! We are so glad you had a positive experience with us here on State Farm Agent Josh Ross’s Team. If there is anything we can do for you in the future, just give us a shout! "
Kay Burton
June 5, 2026
"Always a pleasure to work with! And able to accommodate to your needs. Highly recommend Josh Ross and his crew ."
"Thank you for the 5-star review, Kay! Here on State Farm Agent Josh Ross’s Team, we are proud to serve our community and appreciate your recognition. "
Jeanette Praylor
June 1, 2026
"Every interaction is effectively professional with a bit of familiarity. Mason explained, offered suggestions and answered all questions to my satisfaction."
"Jeanette, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Josh Ross’s Team—we are always here to help!"
Danyelle Derose
May 29, 2026
"Best service friendly staff would recommend to everyone.Nicole met all my needs and was so easy to work with."
"Thanks so much Danyelle!"
Mixedcurlygirl
May 29, 2026
"Nicole and riah have really been so helpful in my switch of insurance."
"Mixedcurlygirl, thank you for your wonderful review of State Farm Agent Josh Ross’s Team!"
Jay Fennell
May 27, 2026
"Justin gave me all the information that I needed. It's greatly appreciated."
"Thank you for your kind review of State Farm Agent Josh Ross’s Team. We appreciate it!"
S Elizabeth
May 27, 2026
"Justin and the folks over at State Farm are amazing. They saved me a bunch of money for my multiple vehicles."
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Lisa Left eye
May 27, 2026
"Nicole and riah have been great!!!!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Josh Ross’s Team. "
Shelley Townsend
May 13, 2026
"I’ve been with Josh Ross for years now and Everyone is so well informed and helpful. I worked directly with Nicole this week and she is so amazing I had to leave a review! She had my account pulled up and my issue resolved before I could even stress about it, and was so knowledgeable she had answered all my questions before I even asked. 5⭐️"
"Wow, thank you for the 5-star review, Shelley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"