Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Walker

Elizabeth Walker

October 2, 2025

5  out of  5
rating by Elizabeth Walker
"I was recommended this state farm agency in particular by a coworker and I'm so glad I switched. I was with progressive for several years and now I can really see just how subpar progressive was. I've never had such attention to detail and genuine care about what I need from an insurance company. (I thought that was some bygone era stuff) Both Mason and Josh have been great and knowledgeable. The fact that they followed up after a month to make sure I was happy is awesome. Can't say enough good things about them. Thanks guys!"
We responded:
"You are awesome! So happy to have you on board. Thanks so much for your kind words."
Profile photo of T Pharms

T Pharms

October 1, 2025

5  out of  5
rating by T Pharms
"Josh Ross and his team are awesome!!! We have been with them for over 3 years and have had great service. If you are looking for an insurance company look them up!!!"
We responded:
"It’s our pleasure! Thank you for your business."
Profile photo of Elizabet Marie

Elizabet Marie

September 29, 2025

5  out of  5
rating by Elizabet Marie
"These guys are awesome,they go above and beyond for you and your needs. I love that i have Josh Ross and his crew for all my insurance needs."
We responded:
"Elizabet, thank you! I am so glad to have you with us and truly appreciate your kind words. My team and I are always here for you!"
Profile photo of Leon Patterson

Leon Patterson

September 29, 2025

5  out of  5
rating by Leon Patterson
"Nicole I wanted to thank you for helping me get my rate lower or I would have went with went Progressive. Thank you Nicole!"
We responded:
"Thanks so much for your review Leon!"
Profile photo of Shana Lee

Shana Lee

September 26, 2025

5  out of  5
rating by Shana Lee
"I have been a loyal State Farm customer for over 20 years. Josh Ross-State Farm Agency is a valuable resource for all of your insurance needs. Customer service is top notch! Each interaction have been pleasurable and I feel confident that this agency truly cares for its customers. I would highly recommend this agency and look forward to another 20 plus years with State Farm."
We responded:
"So happy to have you on board. Thank you for your review Shana!"
Profile photo of Deshon Walker II

Deshon Walker II

September 26, 2025

5  out of  5
rating by Deshon Walker II
"Riah Brand was the complete best!!! Very fluent process and down to earth. Just like I told her, in todays world we need more people like her on the other end of these calls assisting people. 5 stars, 10 out of 10!"
We responded:
"Thanks so much for your review Deshon! Riah is awesome and we’re happy to have her. Welcome aboard!"
Profile photo of Michael Kearney

Michael Kearney

September 26, 2025

5  out of  5
rating by Michael Kearney
"I highly recommend Mason from State Farm. He provided truly excellent customer service throughout the entire process. His communication was outstanding, and he was always incredibly timely in his responses. It's clear that he genuinely cares about helping his customers. If you're looking for a great Insurance agency Mason and Josh are the ones to call!"
We responded:
"Thanks so much for your review Michael. It was great speaking with you and I’m glad Mason was helpful. We’re happy to have you. Welcome aboard!"
Profile photo of Sierra Fisher

Sierra Fisher

September 19, 2025

5  out of  5
rating by Sierra Fisher
"Always great service done in a timely manner!"
We responded:
"Sierra, thank you for the awesome review!"
Profile photo of Daniel Pilson

Daniel Pilson

September 15, 2025

5  out of  5
rating by Daniel Pilson
"Nicole at this office was very helpful and made things extremely easy for me."
We responded:
"Daniel, thank you for the wonderful review! I am so happy Nicole was so helpful!"
Profile photo of Mandi Sutton

Mandi Sutton

September 13, 2025

5  out of  5
rating by Mandi Sutton
"Nicole was is great, she is helpful & very knowledgeable. She took the time to answer all my questions & concerns. She gave me the best most applicable information tailored to me."
We responded:
"Mandi, thank you for the wonderful review! I am so happy Nicole was so helpful with your insurance, and able to answer all of your questions and address your concerns. We are always here when you need us!"
Profile photo of Charmaine Bennett

Charmaine Bennett

September 12, 2025

5  out of  5
rating by Charmaine Bennett
"I love love love this agency they are awesome, they actually care about your problems and show empathy to their customers!"
We responded:
"Charmaine, thank you for the awesome review! I am honored you choose my office to insure you and love that you are a part of our State Farm family!"
Profile photo of Victor Simmons

Victor Simmons

September 10, 2025

5  out of  5
rating by Victor Simmons
"Nicole, was very helpful with what was needed. 10/10"
We responded:
"Thanks so much Victor!"
Profile photo of Rudy Santana

Rudy Santana

September 10, 2025

5  out of  5
rating by Rudy Santana
"Highly recommend"
We responded:
"Thank you Rudy!"
Profile photo of Kayla Sharpe

Kayla Sharpe

August 28, 2025

5  out of  5
rating by Kayla Sharpe
"Nicole is so helpful and knowledgeable. I highly recommend her and her team. She went above and beyond to ensure I got the help I needed in a timely manner. Thank you again for the amazing customer service. :)"
We responded:
"Thanks Kayla!"
Profile photo of Marissa Coleman

Marissa Coleman

August 27, 2025

5  out of  5
rating by Marissa Coleman
"The whole team was so kind, quick to respond, and very helpful. Mason was very quick to respond and on top of it—recognized EVERYTHING I needed from my email and even looked into why my policy was the way it was from the history of my account with State Farm. I didn’t have to repeat myself at all, he already knew and remembered what I needed. He found ways to save me a lot on what I was already paying that I didn’t need coverage for, and cover me for things I am concerned about instead. He took the time to understand, explain, and was also very quick with getting things done. I am so impressed with this office. Thank you team!"
We responded:
"Marissa, thank you for the thoughtful review! I am so glad to hear Mason and the team provided such attentive, personalized service. It’s our goal to make sure you feel heard, understood, and properly covered. We truly appreciate your kind words and trust in us!"
Profile photo of Ann Wilson

Ann Wilson

August 21, 2025

5  out of  5
rating by Ann Wilson
"This is the best insurance experience you can have!"
We responded:
"Ann, thank you for the wonderful review! "
Profile photo of Darlene M

Darlene M

August 19, 2025

5  out of  5
rating by Darlene M
"Great customer service!!! Nicole was very helpful assisting me with my insurance needs. She has such a bubbly personality and she’s always willing to help with my concerns!"
We responded:
"Darlene, thank you for the wonderful review! I am so happy Nicole was so helpful with your insurance. We are always here when you need us! "
Profile photo of Aleshia C

Aleshia C

August 14, 2025

5  out of  5
rating by Aleshia C
"Josh is a great agent and he has an awesome team! They’re always so helpful and responsive."
We responded:
"Aleshia, thank you for the great review! I am honored you trust my office with your insurance! "
Profile photo of Jessica Arambul

Jessica Arambul

August 6, 2025

5  out of  5
rating by Jessica Arambul
"So helpful and responsive!!!"
We responded:
"Jessica, thank you for the wonderful review! "
Profile photo of C E

C E

August 1, 2025

5  out of  5
rating by C E
"Awesome staff the real Og’s of state farm. I absolutely love “Josh Ross State Farm” his staff is beyond helpful. Are you in the market for insurance, Affordable rates or great bundle deal? Look no further call or stop by today. Ask for any customer service rep at the local office. Everyone will make you feel welcome and pleased to know that you have the best insurance. I like to call them Josh Ross State Farm Home of the great. 😊 Get insured today!"
We responded:
"Thank you so much for the kind review! Just what we needed to hear this Friday! Thank you for trusting us!"
Profile photo of A&A Motorsports NC

A&A Motorsports NC

July 30, 2025

5  out of  5
rating by A&A Motorsports NC
"Josh is an amazing person to work with. Very honest and understanding. Highly recommend his service and company. Thanks for all Josh!"
We responded:
"Thanks so much!! "
Profile photo of Jamond Harding

Jamond Harding

July 23, 2025

5  out of  5
rating by Jamond Harding
"I had a great experience working with Josh Ross at State Farm. Joshua was very knowledgeable, easy to work with, and took the time to understand my needs. He was able to provide me with better coverage than my previous insurance agent—and at a lower cost. Highly recommend!"
We responded:
"Thanks a lot Jamond! I really appreciate you taking the time to share your experience. It’s been a pleasure working with you and I’m glad we were able to find better coverage at a better price. "
Profile photo of Cassia Keis

Cassia Keis

July 22, 2025

5  out of  5
rating by Cassia Keis
"Josh is one of those people that really does have such a genuinely kind presence - you can tell he really cares and isn’t just trying to sell. Josh has also provided insurance policies to many friends of mine that have stayed with him for years and something I admire is how much they say they can call on him for any questions or urgent matters - I never hear about genuinely great ongoing/long-term customer support with other insurance agencies but I hear it all the time for Josh & his team! Highly recommend!"
We responded:
"Thanks so much Cassie! Your kind words truly mean the world to me and my team. I’m grateful for your support and for trusting us to take care of your friends and their insurance needs."
Profile photo of Kenneth Griffith

Kenneth Griffith

July 22, 2025

5  out of  5
rating by Kenneth Griffith
"Easy, efficient, and friendly"
We responded:
"Thanks so much Kenneth!"
Profile photo of Monica Arteaga

Monica Arteaga

July 10, 2025

5  out of  5
rating by Monica Arteaga
"Great service. Always replies right away and has resolved any issues I’ve had in a very short time. Highly recommend!"
We responded:
"Monica, thank you for the wonderful review! I am happy we are able to help resolve any issues that arise in a timely manner! "